Returns & Refunds Policy

Last updated: October 24, 2026

Made to order, so no change-of-mind returns

Every item is printed for you when you order it. Because of that, we can't accept returns or exchanges if you ordered the wrong size or color, or simply changed your mind.

Damaged or misprinted? We fix it free.

If your order arrives damaged or with a manufacturing or printing error, we offer a free reprint or a full refund — your choice. Contact us within 30 days of delivery with a clear photo of the problem and we'll take care of it. You don't need to send the damaged item back.

Small print-placement variations (up to about half an inch on printed apparel and goods) are a normal part of print-on-demand and aren't considered defects.

Orders that never arrive

If your order hasn't been delivered within 30 days of purchase, let us know within a week of that date and we'll arrange a reprint or refund.

How to reach us

Email support@papssupplyco.com with your order number and, for damage or misprints, a photo of the item. We reply within 2 business days.

See also our Shipping Policy.
Pap's Supply Co., Portland, Oregon